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Privacy Policy

This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website. By accessing or making a purchase on our website, you agree to the practices described here.

1. Information We Collect
A. Information You Provide Directly
We collect personal information when you place an order, create an account, or contact us. This information can include:

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Order details and purchase history
  • Payment method information (secured and tokenized by our payment providers)
  • Customer service communications
  • Information shared in reviews, surveys, or promotions

B. Information Collected Automatically
When you browse our website, we automatically collect technical and usage information, including:

  • IP address
  • Device type (mobile or desktop)
  • Browser type and version
  • Pages visited and time spent on each
  • Referring website or advertisements
  • Cookies and analytics data

C. Information From Third Parties
We may receive information from trusted service partners, such as:

Payment processors (PayPal, Shopify Payments, Apple Pay, Google Pay)

Shipping and logistics providers

Marketing and analytics platforms

This information is used exclusively to fulfill orders, prevent fraud, and provide customer support.

2. How We Use Your Information
We use personal information to run our online store, process purchases, and provide customer support. This includes:

  • Processing and fulfilling orders
  • Verifying payments and preventing fraud
  • Coordinating shipment and delivery
  • Managing returns and support requests
  • Improving website performance and user experience
  • Sending promotional communications if you have opted in
  • Complying with legal, accounting, or tax obligations
  • Your information is not used for any unrelated purposes.

3. Sharing Your Information
A. Service Providers
We share personal information only with trusted partners who help operate our store, including:

  • Payment gateways
  • Shipping carriers
  • Fraud detection systems
  • Customer support providers
  • IT and hosting providers

These partners receive only the information necessary to perform their services and are required to protect it.

B. Legal Requirements
We disclose personal information when required by law, a court order, or a government request.

We do not sell, rent, or trade your personal information.

4. Shopify Hosting & Platform
Our store is hosted by Shopify Inc., which provides the e-commerce platform, web infrastructure, analytics, and secure payment environment for operating our store.

Shopify processes certain information, including checkout security, cookies, and payment authentication.

You can review Shopify’s Privacy Policy here:
https://www.shopify.com/legal/privacy

5. Cookies & Tracking Technologies
Cookies are small files stored on your device to enhance browsing and save preferences. We use cookies to:

  • Maintain shopping cart sessions
  • Improve website functionality and analytics
  • Customize your store experience
  • Measure marketing performance

You can disable cookies in your browser settings, but some features may not function properly.

Cookie consent can be withdrawn at any time through your browser settings.

6. Your Privacy Rights
Depending on your place of residence, you are entitled to:

  • Access the personal information we hold about you
  • Update or correct any inaccurate information
  • Request deletion of your data (where legally allowed)
  • Withdraw consent for marketing communications
  • Request limitation or portability of your data
  • To exercise your rights, please contact us at: email.com

7. Third-Party Services
Some services essential to fulfilling your order operate independently from us, including payment gateways and shipping carriers. These partners have their own privacy policies.

Examples include:

  • PayPal
  • Google Pay
  • Apple Pay
  • Shopify Payments
  • Shipping carriers and logistics partners

We encourage you to review the privacy practices of these services when using them.

8. Data Retention
We retain personal information only as long as necessary to:

  • Fulfill orders and refunds
  • Comply with tax or accounting requirements
  • Prevent fraud and abuse
  • Resolve disputes
  • Certain transactional records may be retained for up to seven (7) years to satisfy legal or regulatory obligations.

9. How We Protect Your Data
We implement technical and organizational measures to protect your information, including:

  • SSL encryption
  • Secure hosting and firewall systems
  • Tokenized payment processing
  • Restricted access for staff

While no online platform can guarantee complete security, we work with reputable providers and follow industry-standard protection practices.

10. Adults Only
Our website and services are intended for customers aged 18 and older. We do not knowingly collect or process personal information from children.

If we discover that a minor has submitted personal information, it will be deleted.

11. International Transfers
Your personal data may be stored or processed outside your country of residence, including by logistics and fulfillment partners. All such transfers comply with applicable privacy standards.